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Reasons to Hire a Virtual Secretary For Your Business

It is no secret that the importance of a Virtual Secretary has grown over the years. But why do you need one and how do they help your business?

In this article, we will talk about the top reasons to hire a Virtual Secretary and how they help you expand your business.

They help reduce costs

Most start-ups and entrepreneurs take help from virtual secretaries to reduce their overhead costs. Instead of hiring a full-time resource to do a small task, you can always take help from a virtual assistant to do that for you. They usually charge on the hourly basis or task basis. Moreover, you will only have to pay them for the work they have done.

Moreover, since they are working remotely, you don’t have to pay overhead costs such as infrastructure, laptop, internet etc.

But most importantly, these are trained individuals so you can save money on training costs as well. It goes without saying that when you hire a fresher, you will have to invest time and money to train them for various aspects of your job. However, a virtual assistant is an expert in the tasks assigned to them and will be able to finish them for you in lower costs and timelines.

Outsource non-core competencies to increase productivity

One of the most noted benefits of hiring virtual secretaries is that it allows businesses to focus on their core competencies. How? Let’s explain with an example.

Companies are not only dealing with core tasks on daily basis but also non-core activities like sending emails, newsletters, handling customer queries, internet research, schedule and modify appointments, data entry etc.

Even though these tasks are necessary, they do not contribute to your business success or growth. Using your in-house team to carry out these tasks is a waste of time and resources, the time they could have used to deal with real customers.

However, by outsourcing these non-core activities to a virtual secretary, you don’t have to worry about handling them in-house anymore. This allows you to invest more time and resources into tasks that help increase productivity and efficiency.

Helps you scale your business operations

You can also scale your business operations quickly with the help of a virtual assistant.

If you are projecting increasing work demands, you can easily hire these professionals on project-to-project basis and avoid the expensive and time-consuming process of recruitment.

Offer round-the-clock service

You no longer have to worry about dealing with needs and requirements of customers who are in a different time zone. If you have customers all across the world, then you can benefit from a virtual assistant by providing them with 24/7 support service.

Since these assistants are based remotely, you can hire them to cater to different time zones.

There are many such benefits of using a virtual assistant that makes them an indispensable part of the service sector.

5 Benefits of Hiring a Virtual Assistant

Who is a Virtual Assistant?

A Virtual Assistant is an independent person that supports your business by taking care of your administrative and operations. They are in great demand by small business owners and other online businesses. It is difficult to handle all the departments of business all by yourself. If you have just started with your business, you might like the initial excitement of other jobs like administration, finance, operations and sending out a newsletter to your clients. But, with time, you will find it difficult to handle these mundane jobs. This will make you focus less on your core business tasks. But, when you hire a virtual assistant, he will take up these departments so you can give your full time to expanding your business. A virtual assistant is helpful in many ways, and he will leave you stress-free and give you the much-needed peace of mind.

Virtual Assistant

1.Say Goodbye to the Mundane Tasks

When you hire a virtual assistant for your business, you have invested more time into your business. You don’t have to do the day-to-day tasks like data entry, administrative issues, email management and managing people. The virtual assistant will take care of these tasks for you while you take care of your business. They are well trained in handling these types of tasks and will do a good job for you. Meanwhile, you can very much relax and think of ideas to grow your business.

2.You Spend More Time with your Family

A virtual assistant is hired to take on the daily tasks of the business. When this happens, you get more time off. You can spend some valuable time with your family, and it gets easier to manage time. A virtual assistant is a boon for small business owners who want to get rid of the mundane things and have a perfect work-life balance. It’s not your job to execute the daily things but only run the business. The more time you spend with your family, the more productive you get.

3.Reduce the Overheard Costing

When you hire a virtual assistant, he is operating from a remote location. He doesn’t use your electricity or ask for medical allowance or conveyance. You save on your full-time staff salary but get the same benefits. Also, virtual assistants don’t apply for sick leave or leisure leaves. They are always available and offer you their services whenever requires. Hiring a VA is definitely a big saving for your company and is an investment worth it.

4.Take Advantage of the Skills

If you are someone who is not good with technology, you can hire a VA who will do the job for you and keep you stress-free. Similarly, you can teach him some other skills like human resources so that he gets trained to do that job for you. The sharing of skills works both ways when you hire a VA. This will train him to get more efficient at work and help you grow your business.

Five Roles That You Can Give to A Virtual Administrative Assistant

Administrative Assistant

Nearly every company needs an administrative assistant. If you are an entrepreneur who is soon realizing that you need help in getting important work done daily, then you can turn to hiring a virtual administrative assistant. You won’t need to make room or buy a computer or get more office space for a virtual assistant, and best of all, you won’t have to pay by the hour for their services like a typical office employee.

Here are some important duties that you can assign to a virtual administrative assistant.

Administrative Assistant

Bookkeeping

Every company needs to put their money management in document form for many reasons, which include paying taxes and watching how their profits rise or drop by the year. Virtual assistants can be tasked to record how much money that your business has, in addition to how much it makes and/or loses weekly, monthly, or even quarterly. They create and update spreadsheets with Microsoft Excel or a similar program, putting financial records in a form that is easy for others to read. A virtual administrative assistant can also provide you with ongoing financial reports in order to help you make more sound decisions with your company’s money in the future.

Booking Appointments

While there is software today that companies use for planning and scheduling tasks, this job is arguably still more successful and fail-proof when it is in the hands of a dedicated assistant. While sounding similar to bookkeeping, booking appointments can also be the responsibility of virtual assistants. These assistants can keep records of important things that each of your employees must do every day, from going to meetings to having appointments with outside colleagues. They can also delay, cancel, or re-schedule appointments at the request of the employees themselves. Virtual assistants can also be tasked to remind employees ahead of important events by either email or phone.

Customer Support

Dedicated virtual assistants can also handle a company’s phone calls. In the event that a customer or client calls after hours, the assistant can forward the call to the bosses’ phone where he can answer it and address the caller’s questions or concerns. You should always have somebody standing by to answer your phone so that any and all concerns are resolved much sooner than later. Administrative assistants can also respond to emails such as those submitted via a contact form on your company’s website. If you need somebody on your team to handle your company’s customer support, you can hire a virtual assistant to do this daunting task.

Project Management

Perhaps you need somebody to also manage projects and ensure that everyone is working as productively as they should. A virtual administrative assistant can also manage a project remotely. Your staff can report to this manager for information on the progress of their tasks or assignments. The project manager can relay this progress to you for updates on how the progress is coming along in segments and overall. If you are too busy to look at everyone else’s progress, this can be another job for a remote administrative assistant.

Managing Payroll

Administrative assistants can also manage employee payroll. With Microsoft Excel or other spreadsheet software, an assistant can keep track of how much money each employee earns. Having an assistant managing payroll means that you or another employee won’t have to waste time adding up hours and determining how much money goes into each paycheck. They are also held accountable with paying employees and contractors on time, so this is something worth noting when hiring an assistant for this role.

All the Benefits of Customer Support Virtual Assistants

Customer Support

If you are in the middle of trying to get your business off the ground, hiring a virtual assistant could not be a better decision. With a virtual assistant, you can have somebody on hand to write blogs, book appointments, or put together a branding and marketing campaign for your company.

While all of these things are extremely vital, you can also hire a virtual assistant for customer service. If your virtual assistant dedicates their job to help you serve customers, you could gain a competitive edge over not just larger companies, but also startup companies and smaller companies on your level.

Customer Support

Get A Leg Up Over Other Companies

Large companies do have customer support staff as impressive as you can imagine, but despite their efforts, the volume of customers with issues is just too high for anyone to have their questions answered right away. It can take hours, if not days, for the average client to receive a response from someone within the company, and it might not even get resolved from there. Having a customer service representative of your own, even if it’s only one for now, can allow you to satisfy concerned customers much faster than your larger competition would be able to.
If you know that customers could possibly have questions or concerns about your products or services, you can impress them by hiring a customer support specialist to easily answer them on the same day. Your virtual assistant can answer questions via phone, email and/or social media, being available to read or listen to a customer’s questions or comments.

Make Your Company Future-Proof

If you are in the early stages of your business right now and don’t find that hiring a virtual assistant for customer service roles would be worth it, it will when your company grows. What might seem like receiving a few messages per day from customers could end up turning into 50, assuming that your company grows at a decent rate. You may think that you might be able to handle customer feedback for now, but when more customers commit to your business, you’re going to be very busy, and we don’t just mean with customer support.

Customer service is crucial for any type of business, no matter if you are making and selling goods, running a local business that helps people, etc. Before hiring a virtual assistant for customer support roles, consider all the reasons that a customer might want to contact you for help. Virtual assistants that specialize in customer service can easily learn about your goods and services in which he or she can help customers without any problems.

Save Time and Money While Your Clients Get Assistance

What is especially great about virtual assistants for customer support is that they will literally pay for themselves. Hiring somebody in house to respond to emails, phone calls, and social media posts and paying them by the hour does not sound like it makes much sense. Virtual assistants, however, work with you remotely, so they will be working with you on their own workstation from their location. Furthermore, these assistants will cost much less to have around than in-house employees.

And with a virtual assistant helping your customers around the clock, that is one less task for you to do throughout the day. You can be left to do more important matters and not get distracted by nagging emails or social media posts.
All this is why a virtual assistant is worth considering if you need customer service. See what small businesses are raving about with virtual assistants today.

Benefits of Hiring a Real Estate Virtual Assistant for your Business

Real Estate

When you have a real estate business, managing everything on your own can be an overwhelming thing to do! The huge workload can make it hard for you to focus on your core competencies that may affect the quality of your work. This is why you need to consider hiring a virtual assistant who specializes in real estate. There are many companies out there who outsource services of highly skilled and professional assistants for business owners looking for hassle-free additional resources. These assistants play a monumental role in ensuring that your real estate business functions seamlessly because they have the necessary training to handle your backend operations.

Real Estate

In this article, we will share some benefits of hiring a Real Estate Virtual Assistant. Educating yourself about these benefits will help you make an informed decision.

Seamless functioning of your business calendar

As a business owner, you already know the importance of business calendar and how important it is for the growth of your enterprise. A calendar will help you organize your business activities and make everything work towards achieving its true objectives. However, a calendar is only functional if it is used well and followed promptly. Hiring a virtual assistant will ensure that all these activities are put into consideration. These expert assistants ensure that the calendar runs the way it should and all the tasks are completed within the stipulated timeframe. For instance, the virtual assistants can help you release your leases on time to keep your customers happy.

Flawless data entry

Real estate virtual assistants undergo necessary training to manage your data entry, data collection, and data storage. Hiring these professionals means that all your crucial data is entered promptly and maintained on a regular basis. Backend exercises are incredibly important not just for the real estate business but for all kinds of businesses as it ensures the integrity of your data. It is captured correctly and handled with proper care. At the same time, these assistants will carry out all the other necessary research to help you stay ahead of your competitors. In a fast paced business environment, this practice could be the difference between your success and failure in the industry.

Help in business marketing activities

Marketing your business is important to take your brand out there. It is what brings the clients and ensures that your prospective clients know you exist. In absence of proper marketing activities, your real estate business will lose the profits. Real estate virtual assistants are also trained to manage your business activities to help you reach more prospective clients and turn your investments into profits. With their professional expertise, these assistants can approach real estate buyers/sellers on your behalf and turn them into verified leads.

Virtual assistants have gained a lot of traction in today’s business scenario because of the flexibility and expertise they bring at fraction of the cost. These scalable resources are not a luxury but a need of the hour!

Brief Guide: Benefits of Hiring a Virtual Assistant

Virtual Assistant

 

Find out how a virtual assistant can help make your job easier and decrease costs in the process of hiring.

Growing and successful businesses may at some point need to hire additional staff for easier management of tasks within the business. However, hiring processes often cut down profits. Full-time help is needed for a business to be successful.

The productivity of the business, customer support, and all other departments improve when you hire a virtual receptionist. Here are some of the benefits of hiring a virtual assistant for your business.

Virtual Assistant

Saves Time

Getting to hire the right person who can help your business grow is not easy and as fast as it may seem to be. Advertising for the required position is the key point since it gives others the chance to come into the business in the form of applications. Then you wait for the applications to flow in, sift through the resumes and finally set up interviews.

Take time to interview the candidates that meet the conditions described in the job advert. Weeding out the candidates to obtain the perfect match is usually not an easy task at all. The step can however not be ignored since it is part of the stairs which leads to the achievement of a hiring goal. Fortunately enough you can skip all these commitments by simply hiring a virtual assistant.

Cuts down Costs

Hiring a virtual assistant has a lot of cost benefits for your business or company. Virtual assistants can be hired for specific tasks and choose on whether it will be a part-time or full-time contract. Additionally, you will not have to incur training costs since the best candidate to fit in the position should have all the skills required for the job. If you go for hiring an employee they may require extensive training sessions for every task they will be partaking. Rather than spending cash in training of an employee, hire several virtual assistants for specialized projects within your business.

Tasks such as answering calls, responding to emails and social media management are handled with ease through a virtual assistant. Your time is more worth than taking such small tasks. Such tasks can be assigned to a virtual assistant for easier management. Your staff may not be trained to perform certain tasks. In that case, hiring a virtual assistant with specialized skills of interest is the best solution.

Distances Employee Drama

After hiring new employees, they may sometimes fail to blend in with your personality. Some may also fail to get along with the rest of the staff. Drama in the workplace can result from this. Hiring a virtual assistant can help eliminate the drama since they do not take tasks from your business’ geographical position. This leads to minimal or totally no drama within the staff.

Whether you have a small or successful business, you probably want to see it reaching new levels. Recognizing the benefits of a virtual assistant is one of the ways to keep your business on track. A virtual receptionist can help see your business rising to new levels. With all the services and skills they offer, hiring one is the better option.

Attain Work-Life Balance Through Virtual Assistants

The Virtual Assistant industry has undoubtedly been able to script a huge growth over the last few years. There are several reasons why you would want to hire one, and numerous companies to hire them from as well. But first, it is important to understand what a Virtual Assistant is, before going any further.

The Virtual Assistant explained

Once your business starts to grow, you are able to understand that your workload is going to hit the roof very soon. While the first thought may be to hire an experienced employee, you are not in favor of spending so much on this resource. A Virtual Assistant (VA) is another person providing his or her services from a remote location to the business in question.

The job of a VA involves bookkeeping, web designing, digital marketing, social media management, and more. Some of them possess only a specific skill set, such as marketing or PR assistants. On the other hand, there are others who can do different types of work within the same industry. VA’s today operate as home-based businesses.

Benefits to you when you Hire A Virtual Assistant

  1. Scale up or down as per your requirement- You can hire VA’s for just about any area of your business, and they do not need much training as well. They will help you keep up with demands at your company.
  2. Manage your finances better-Having an organized finance department may be the order of the day, but its affordability may not necessarily be possible. In such a case, billing and invoicing are two operations that can be automated by the VA. All the VA has to do is just monitor online tools such as Invoicely, and then call the customer if a payment is not made on time.
  3. Improve your online visibility-As explained earlier, the Virtual Assistant can maintain social media profiles of your company. For this, content needs to be posted on social media profiles to engage your customers.
  4. Save money-Paying an experienced resource is far more expensive than paying a VA. What’s more, you only end up paying for the services that you actually used, instead of a full time employee. Whatever is saved can be now used for business expansion.
  5. Expertise is just a phone call away-Let’s say you are venturing into the real estate sector. If your existing employees do not have experience in this industry, it will be of no use. However, you will get all the necessary inputs by hiring a VA with real estate expertise.
  6. Cover areas of incompetency-Every individual is not good at every task, which is why a team is hired. However, in this case, if you happen to be good at ideation but not at execution of ideas, the VA can be assigned to task to execute your brainchild.

Many people diverge from top global companies to become entrepreneurs, with the aim of obtaining work life balance. However, if they continue to fuel their desire to grow without help, it is going to beat the entire purpose. This breakdown can certainly be prevented by hiring a VA.

WHAT CAN WE HELP WITH?

Customer Service. Support. Marketing. A right hand go-to Assistant to free up your time? We specialize in cost effective staffing assistance starting at $6.50/hr.
Please let us know more about what you are looking for with an absolutely free no pressure consultation. We want to help your business grow.
We work with all types of businesses from one person assistant needs, to 100+ person teams. Every unique situation to grow your business is different, and we want to help you succeed.
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