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Inbound call answering in your business name
Virtual Receptionists
A real person picking up your business calls in your business name — screening, scheduling, routing, and turning every missed call into a captured lead instead of a competitor's win.
- Branded call answering
- Calendar + appointment scheduling
- Spam screening + lead capture
Dedicated · Yours
Same teammate, every day
As seen on
What they do
A typical week, condensed .
Scope flexes to your business. Start with the highest-leverage three to five tasks below and grow the role as your needs come into focus.
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Caller screening and message-taking
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Appointment scheduling and confirmation
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Lead intake and CRM logging
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Voicemail transcription and triage
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Routing escalations to the right team member
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After-hours coverage handoff
Common tools in this role
- RingCentral, OpenPhone, Aircall, Grasshopper
- Calendly, Acuity, Google Calendar
- HubSpot, Salesforce, Pipedrive
- Slack, Microsoft Teams
- Plus the AI assistants in your phone stack for transcription and summaries
Most calls to a small business are not the call you wanted — they’re a wrong number, a robocall, or a “what are your hours” question that interrupts deep work. A receptionist’s job is to filter, schedule, and route so the calls that actually need you reach you.
Voice AI is getting good at the easy calls — confirming an appointment, answering hours, screening robocalls. Use it for those. The new caller deciding whether your business is real, the upset customer trying to escalate, the prospect whose question your phone tree didn’t anticipate — those still need a human voice that can read the moment and earn the trust. That’s the call our receptionists pick up.
Our Virtual Receptionists answer in your business name, take messages with the right context, schedule appointments straight into your calendar, and log every lead into your CRM with notes. Every missed call becomes a captured opportunity instead of a lost one.
Get started
Two paths, one bench .
Start with a dedicated teammate — or step in fractional if you only need an hour or two a day.
Dedicated teammate
There throughout your business day
Working on what you need, when you need it
Dedicated staff, available throughout your business day — picking up whatever's piling up: email, scheduling, follow-ups, the work that keeps slipping. You don't fill a job description; you gain a teammate who learns your business and stays for the long haul.
- Dedicated to your business — not shared, not stacked
- 160 hours/month available in your time zone
- College-educated + 4+ yrs experience
- Same teammate every day — they learn your business
- Supported by us, not abandoned after kickoff
Fractional / part-time
Fractional
When you only need a few hours a day
A few hours a day from a dedicated teammate — perfect for things like social media posting, light email triage, or weekly reports. Not a shared rep splitting time across other clients' accounts; your hours are blocked for you, with the same vetted person every shift.
- Your hours are blocked for you — not split across other clients' accounts
- Same vetted bench as full-time placements
- A few hours a day on a set schedule
- Month-to-month, no long-term contract
Building out a team? We place multiple teammates in parallel — say a few customer service reps, or staff you'll train into your own systems. Let's scope it on a call →
Want the numbers? See full pricing →
Pairs well with
Often paired with another role as the work grows.
Your turn
Let's talk about your bottlenecks.
A 30-minute discovery call with a real person. No slide deck, no hard pitch.
- Walk through your operation and where this role would land
- Map the work a dedicated teammate could absorb
- Show you what a fit looks like — price, ramp, and next steps
Month-to-month engagement — no long-term contract.
Not ready for a call? Send us a quick note →
