Live Chat Agent

Chat agents provide first line of communication to online customers. They work with companies and organizations that sell products over the internet. Answering customers’ questions, chatting online and providing assistance to them in the buying process are the main role that these agents execute. In a way they are responsible of generating sales by providing excellent customer service. Their tasks include the following :

  • Respond to customers on chat
  • Maintain client relationship for business and help the sales team in achieving target
  • Perform functions such as data entry, data management and data retrieval
  • Use decision-making skills in responding for clients
  • Suggest, promote and guide clients on filing for complaints, refunds and replacements

WHAT CAN WE HELP WITH?

Customer Service. Support. Marketing. A right hand go-to Assistant to free up your time? We specialize in cost effective staffing assistance starting at $6.50/hr.
Please let us know more about what you are looking for with an absolutely free no pressure consultation. We want to help your business grow.
We work with all types of businesses from one person assistant needs, to 100+ person teams. Every unique situation to grow your business is different, and we want to help you succeed.
We look forward to hearing from you!
Online VA Team

Let's connect and learn about your unique business needs!

Online VA Team excels at placing top talent with growing organizations and we would love to partner with YOU!