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Online VA Team Dedicated Workforce Solutions
A smiling teammate at her desk holding a printed statement and a pen, mid-way through a set of books, in a bright brick-walled office

Pricing, in plain English

What "all-in" dedicated teammate pricing really costs — and why an all-in rate is not racing a promo headline

Our numbers are public and the invoice matches them. Here is what an all-in monthly rate has to cover, what a promotional headline rate commonly leaves out, and how to compare two quotes so month three holds no surprises.

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Where the money goes

A rate is only cheap if you know what it covers.

Most of what you pay for in this category is invisible on the quote. Somebody has to find the person, check that they can actually do the work, employ them, equip them, teach them your systems, and stay accountable when the work wobbles. Those costs exist whether or not a line item names them — the only question is whose side of the table they sit on.

Our monthly rate carries all of them. That is the whole meaning of "all-in" here: one number, agreed before kickoff, and no second invoice for the parts that make the placement work. If you want the mechanics rather than the money, the step-by-step of how a placement runs is on its own page.

Inside the monthly rate

  • Recruiting and vetting — our HR team screens the pipeline so you meet finalists, not applicants
  • Employment: payroll, benefits, time-off coverage, the whole employer side
  • Equipment and the working setup your teammate needs
  • Onboarding into your systems, plus a shadow period while they ramp
  • A floor manager who coaches them and stays the same person for the engagement
  • Re-staffing if the fit ever changes — we run that conversation, not you

As seen on

Public pricing

Both numbers, in the open .

A dedicated teammate on one all-in monthly rate, or a fractional block of hours if you only need an hour or two a day. Same bench either way. The full math, the billing cadence and the cost-of-living terms live on the pricing page.

Most popular

Dedicated teammate

There throughout your business day

Working on what you need, when you need it

Dedicated staff, available throughout your business day — picking up whatever's piling up: email, scheduling, follow-ups, the work that keeps slipping. You don't fill a job description; you gain a teammate who learns your business and stays for the long haul.

  • Dedicated to your business — not shared, not stacked
  • 160 hours/month available in your time zone
  • College-educated + 4+ yrs experience
  • Same teammate every day — they learn your business
  • Supported by us, not abandoned after kickoff
Book a free consultation

Fractional / part-time

Fractional

When you only need a few hours a day

A few hours a day from a dedicated teammate — perfect for things like social media posting, light email triage, or weekly reports. Not a shared rep splitting time across other clients' accounts; your hours are blocked for you, with the same vetted person every shift.

  • Your hours are blocked for you — not split across other clients' accounts
  • Same vetted bench as full-time placements
  • A few hours a day on a set schedule
  • Month-to-month, no long-term contract
Book a free consultation

Building out a team? We place multiple teammates in parallel — say a few customer service reps, or staff you'll train into your own systems. Let's scope it on a call →

Want the numbers? See full pricing →

Promo rate vs all-in rate

A headline rate is only honest if it survives the invoice.

We are not going to guess at anyone else's line items. Here is the structure to test instead — it works on our quote and on theirs.

  1. All-in means the headline is the invoice

    One monthly number, agreed before kickoff, covering recruiting, employment, equipment, onboarding and floor management. No setup fee, no platform surcharge, no per-seat add-on from us. The honest exception is spelled out on our pricing page: the contract carries a modest annual cost-of-living adjustment so your teammate keeps earning raises and stays on your account.

  2. A promotional rate is a starting price, not a total

    Introductory pricing is a legitimate offer, and it is also usually the first month of a longer sentence. Read the terms for what the number does not include and when it changes: onboarding or activation charges, software seats billed per person, a platform fee layered on top of the hourly rate, hours that expire or overage past a bundle, and the step-up when the promotional window closes.

  3. Dedicated or shared is the biggest hidden variable

    A low monthly rate often buys a slice of somebody's attention rather than their working day — a pooled queue, a rotating assignee, or a person carrying several accounts at once. That is a real product and it can be the right one; it is simply not the same thing you are comparing it to. Ask whether the person is assigned to you only, and whether you will meet them before you commit.

  4. Price the second year, not the first month

    Turnover is the expensive part of this category. Every replacement costs you the ramp again, so the rate that matters is the one that keeps a good teammate in the seat for years. That is what the employment, the coaching and the raises inside our number are actually buying, and it is why we would rather quote honestly than win a headline comparison.

Where the rate moves

Why some skill sets cost more than the headline.

The published rate assumes our standard mid-tier teammate: college-educated, several years in the work, a generalist or one specialty. That covers most placements we make — inbox and calendar, order and billing admin, customer service across phone, inbox and chat, bookkeeping support, CRM upkeep.

It moves when the role needs something scarcer: a senior person who has to be right on day one, a second language, advanced bookkeeping, medical billing and healthcare admin, or a specific software stack you cannot train around. We quote that on the call rather than publishing a number we would have to walk back. Same for the annual cost-of-living adjustment in the contract — it is written down before kickoff, and it exists so a good teammate keeps getting raises and stays on your account.

If the role you have in mind is customer-facing, the dedicated CX teammate page describes what that placement actually looks like day to day.

Quoted on the call, not on the page

  • Senior placements expected to run without ramp
  • Multilingual coverage
  • Advanced bookkeeping, medical billing, healthcare admin
  • A specific software stack with no training path
  • Several teammates placed in parallel

None of these are upsells bolted onto a placement. They are different placements, and they are priced as such.

Fractional

When an hour or two a day is the honest answer.

Some work genuinely does not fill a business day: social posting on a schedule, light inbox triage, a weekly report pack, invoice chasing two mornings a week. Buying a full placement for that is how a good idea turns into an unused seat, so we publish a fractional starting point instead.

Still your teammate

Your hours are blocked for you and the same vetted person works them every shift. It is a smaller block of time, not a pooled queue you file tickets into.

Same bench, same support

Same recruiting, same interviews, same onboarding, same floor manager behind the work. The difference is the number of hours, not the caliber of the person or what we carry.

Compare it to the right thing

A fractional block and a dedicated placement solve different problems. Comparing a promotional part-time rate to a dedicated one tells you very little about either.

Make the quotes comparable

Eight questions to ask both quotes.

Ask us and ask whoever else you are talking to. If the two sets of answers still leave you comparing a dedicated placement to a shared one, the monthly figure was never the difference.

  1. 01

    Is the teammate dedicated to me, or shared across accounts?

    Everything else on the quote depends on this answer. Dedicated means the same person, your business day, your account only.

  2. 02

    Do I interview and choose, or is someone assigned to me?

    If you never meet a finalist before kickoff, fit is a coin flip you paid for. You interview our finalists and you pick.

  3. 03

    Who employs them — and who handles HR when something goes wrong?

    If the answer is 'you do', the admin, the coverage and the risk are yours no matter what the monthly figure says.

  4. 04

    What is charged on top: setup, onboarding, equipment, software seats?

    Add-ons are where a low headline rate is recovered. Ask for the total of month one and month twelve, in writing.

  5. 05

    When does the introductory rate change, and to what?

    A promotional price is fine. An unquantified step-up is a surprise in the invoice you cannot budget for.

  6. 06

    How many hours, and what happens to the ones I do not use?

    Bundled hours that expire, or overage past a cap, turn a flat number into a variable one.

  7. 07

    Is there a manager behind the person, or just a support ticket?

    Coaching and course-correction are either included or they are yours to do. Both are honest answers; only one is priced in.

  8. 08

    What happens if the fit is wrong in month two?

    Ask who re-staffs, who runs the conversation, and what it costs. Ours is included and we run it.

Honest fit

Who the all-in dedicated rate is for.

A good fit

  • There is a full day of real work — enough that a part-time block would leave things slipping again.
  • You want the same person every day, learning how your business actually runs.
  • You want to interview finalists and make the call yourself rather than accept an assignment.
  • You would rather not own payroll, coverage, HR or coaching for the role.
  • You are thinking in years. Retention is the return on this rate.

Probably not yet

  • The work is a handful of hours a week — start fractional and grow into a placement if the volume arrives.
  • You need one deliverable once, not an ongoing seat. A specialist contractor is the better buy.
  • You want the cheapest possible hourly number above all else. We will lose that comparison, honestly.
  • Nobody on your side can spend the first week answering questions. Deliberate onboarding is the whole point of the week it takes to launch.

Still deciding between a managed placement, a marketplace listing and a task app? Compare the three models before you compare the prices — and if the hesitation is another dashboard to learn, your teammate works in your tools.

Next step

Let's price your actual mix.

Thirty minutes on the phone. Tell us the work, the hours and the tools, and we will tell you what it costs and whether a dedicated placement is even the right answer.

  • Walk through the work you'd hand over
  • Confirm the rate for your specific role and tier
  • Compare it honestly against what else you're quoted
Book a free consultation

Month-to-month engagement — no long-term contract.

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