A VIRTUAL ASSISTANT COMPANY
We recruit, vet, train and employ every teammate we place, then keep HR, payroll and floor managers behind your dedicated team. A marketplace hands you a stranger and a rating. Most virtual assistant companies sit somewhere between the two. It is worth knowing which one you are actually hiring.
A free, no-prep call, yours to use however you want.
What you're actually choosing
Anyone can put a profile in front of you. The question worth asking is what happens in month seven, when the work doubles, or when something is being done wrong and nobody has said so yet.
That's the part we're built for. Recruiting, vetting, training, payroll, equipment and floor management are ours. You get your dedicated team and one point of accountability, for 15+ years and counting with growing US businesses.
People use virtual assistant agency and virtual assistant company to mean the same thing. What is not the same is what you get after the introduction. Some firms hand you a contractor and step back out. Payroll, coverage, and every problem that comes with employment then land on you. We keep that, and we stay in the room afterwards.
As seen on
Every teammate is college-educated, brings 4+ years of experience, and clears a screening process that accepts only a small fraction of applicants, the caliber of teammate you'd be glad to have on your team.
Vetted · Dedicated
Vetted · Dedicated
Vetted · Dedicated
Vetted · Dedicated
Our teammates have previously worked at
…and other global companies, brought in-house to your team at a fraction of a local hire.
The difference
"Company, not marketplace" is easy to say. Here's what it actually obliges us to, in the three places the difference shows up. If you're earlier than that and still working out which role you actually need, start there instead.
Your teammate is a full-time employee on our side of the table: payroll, benefits, equipment, time-off coverage, the lot. You get their whole working day and none of the employer admin. A marketplace transfers all of that to you and calls it flexibility.
Every team has a floor manager who stays the same person for the length of the engagement. They coach, they course-correct, and they notice a problem before you have to raise it. On a gig platform the escalation path is a support ticket and a refund window.
If the fit is wrong we re-staff at no cost and run the awkward conversation ourselves. Most clients never need it, because interviewing real finalists and a shadow week catch it early. But it is the difference between a company standing behind a placement and a listing going dark.
HOW IT WORKS
The same playbook we've run for 15+ years. Every step has a clear ask, a clear next step, and clear ownership: none of it is on you to chase.
We hop on a call to understand your business, the work draining your team, and the personality of teammate who'd actually fit. No slide deck, no pitch, just the conversation we'd want if we were hiring. Many clients leave with a clearer job description than they walked in with.
We hand-pick from our bench of vetted, college-educated teammates and introduce a finalist or two we'd bet on for your role. You interview, you choose. If nobody clicks, we keep looking: your bench is unfair to you, not to us.
Your dedicated teammate gets running on your tools, your tone, and your playbook. We handle HR, IT, payroll, equipment, and floor management, including coverage when life happens. You direct the work; we run everything around it.
Vs the alternatives
Cost is one part of the decision. Capability is the other. The same dollar buys very different things depending on who you hire from: here's the honest comparison.
| Capability | Online VA Team | Other VA agencies | Freelancer | Local in-house hire |
|---|---|---|---|---|
| Same person every day | rotating | split focus | ||
| Vetted before you ever meet them | varies | — | — | |
| 4+ years professional experience | varies | varies | you screen | |
| HR, payroll, equipment handled | varies | — | — | |
| US business-hours availability | varies | varies | ||
| Floor manager support behind them | account mgr | — | — | |
| Salary + benefits cost burden | $ | $$ | $$ | $$$$$ |
✓ = standard, included., = not provided / not applicable. Notes are accurate for typical engagements; specific freelancers and agencies vary.
Get started
Start with a dedicated teammate. Or step in fractional if you only need an hour or two a day.
Dedicated teammate
There throughout your business day
Working on what you need, when you need it
Dedicated staff, available throughout your business day, picking up whatever's piling up: email, scheduling, follow-ups, the work that keeps slipping. You don't fill a job description; you gain a teammate who learns your business and stays for the long haul.
Fractional / part-time
Fractional
When you only need a few hours a day
A few hours a day from a dedicated teammate: perfect for things like social media posting, light email triage, or weekly reports. Not a shared rep splitting time across other clients' accounts; your hours are blocked for you, with the same vetted person every shift.
Building out a team? We place multiple teammates in parallel: say a few customer service reps, or staff you'll train into your own systems. Let's scope it on a call →
Want the numbers? See full pricing →
What clients say
I have been using Online VA Team for over a year now, and their service is exceptional. The VAs are skilled and always go the extra mile.
Robert V. Cooper
Verified client
Online VA Team's virtual assistants have helped us streamline our operations and increase productivity. Their service is invaluable.
Caleb Pinkney
Verified client
The virtual assistants from Online VA Team have significantly reduced our workload. Their attention to detail and professionalism are commendable.
Robin W. Moler
Verified client
Frequently asked
Ready to meet the team?
A real conversation with a real person. We listen, we ask a few questions, and within 24 hours you'll have a recommended team mix and pricing, yours to use however you want.
Always free. No pressure to decide on the call.
Not ready to talk? Send us a quick email instead →
