01
Tenant communication — maintenance requests, inquiries, and renewal outreach
Property Management Virtual Assistants
The maintenance request that gets a vendor dispatched before the tenant calls twice, the late rent that's followed up the day it's late, the owner statement that's already in the inbox on the first — so the property manager spends the day on residents and growth instead of data entry.
- Tenant comms + maintenance coordination
- Rent follow-up + delinquency reminders
- Leasing admin + owner reporting
Dedicated · Yours
Same teammate, every day
As seen on
What they do
A typical week, condensed .
Scope flexes to your business. Start with the highest-leverage three to five tasks below and grow the role as your needs come into focus.
02
Maintenance-request intake, vendor dispatch, and follow-through to completion
03
Rent collection follow-up and delinquency reminders
04
Lease preparation, renewals, and e-signature coordination
05
Listing syndication and rental application processing
06
Applicant screening coordination (background, credit, income verification)
07
Owner reporting — monthly statements, occupancy, and maintenance summaries
08
Move-in / move-out coordination, inspections, and deposit reconciliation
Common tools in this role
- AppFolio, Buildium, Yardi
- Propertyware, Rent Manager, TenantCloud
- DocuSign, Zillow Rental Manager, Apartments.com
- QuickBooks, Stripe, ACH owner-payout portals
- Plus the AI assistants your team already uses (ChatGPT, Claude) for notices and summaries
Property management lives or dies on response time and follow-through. The maintenance request that sits for two days becomes a one-star review — or a habitability complaint. The rent that nobody follows up on becomes next month’s problem too. And the owner who doesn’t get a clean statement on the first starts shopping for a new manager.
Our Property Management VAs run the coordination layer that keeps units occupied and owners calm. They answer tenants, dispatch and track maintenance to completion, chase late rent, and turn around leasing paperwork — living inside AppFolio, Buildium, Yardi, Propertyware, or Rent Manager the same way an in-house coordinator would. The judgment calls — which vendor for which job, when a late payment needs a real conversation versus a reminder, which applicant actually pencils out — stay with a teammate who knows your portfolio. That’s the work.
Get started
Two paths, one bench .
Start with a dedicated teammate — or step in fractional if you only need an hour or two a day.
Dedicated teammate
There throughout your business day
Working on what you need, when you need it
Dedicated staff, available throughout your business day — picking up whatever's piling up: email, scheduling, follow-ups, the work that keeps slipping. You don't fill a job description; you gain a teammate who learns your business and stays for the long haul.
- Dedicated to your business — not shared, not stacked
- 160 hours/month available in your time zone
- College-educated + 4+ yrs experience
- Same teammate every day — they learn your business
- Supported by us, not abandoned after kickoff
Fractional / part-time
Fractional
When you only need a few hours a day
A few hours a day from a dedicated teammate — perfect for things like social media posting, light email triage, or weekly reports. Not a shared rep splitting time across other clients' accounts; your hours are blocked for you, with the same vetted person every shift.
- Your hours are blocked for you — not split across other clients' accounts
- Same vetted bench as full-time placements
- A few hours a day on a set schedule
- Month-to-month, no long-term contract
Building out a team? We place multiple teammates in parallel — say a few customer service reps, or staff you'll train into your own systems. Let's scope it on a call →
Want the numbers? See full pricing →
Pairs well with
Often paired with another role as the work grows.
Your turn
Let's talk about your bottlenecks.
A 30-minute discovery call with a real person. No slide deck, no hard pitch.
- Walk through your operation and where this role would land
- Map the work a dedicated teammate could absorb
- Show you what a fit looks like — price, ramp, and next steps
Month-to-month engagement — no long-term contract.
Not ready for a call? Send us a quick note →
